Incoming Mail: FREE (up to 125 letters or packages per month)
Open & Scan request:10 PAGES FREE PER MONTH, then Sfr 0.50 per .pdf page scanned
Consolidation:1 FREE CONSOLIDATION PER MONTH, then Sfr 3 per item we consolidate with an other item
Unpacking, Repacking, Picturing content: Sfr 65.00 per hour of work with a minimum of 10 minutes invoiced for each request.
We can dispatch or discard content, but we can’t save anything for future shipments.
Forward request:2 FREE FORWARD PER MONTH, then Sfr 3.00 per item.
Sfr 3.00 for CN22 form (small packages – 1 page printed)
Sfr 9.00 for CN23 online declaration with proforma invoice (large packages – 7 pages printed).
Custom declarations are made on real values or invoices sent by the shipper.
We sign the custom declaration on your behalf, please do not ask us to undervaluate the content to save on custom duties.
We forward content after verification and declare it as merchandise.
Additional services – fees:
Tracking numbers: Sfr 6.00 on small packages and envelopes Sfr 3.00 on large packages with online declaration.
Wrong address: Sfr 10.00 to pickup your shipment at the local post office.
Specific signature items : (please avoid as it is generating fees even if we are unable to sign for you) Sfr 35.00 Actes Judiciaires, Actes de poursuite, Encombrants (bulky) , Reception against payment.
VAT and incoming fees prepayment: Sfr 35.00 to avoid shipment return. Please ensure your shipments are VAT prepaid to avoid these fees.
Printing third party labels : Sfr 15.00, we print your own DHL, FedEx, UPS labels and organise pick up for you with your favorite carrier
Storage fees: First 15 days free then Sfr 8.00 per month or part thereof per box and Sfr 1.00 per letter
PickUp fees: Free during business hours (by appointment only).
Recycle: Free for letters, based on weight for parcels