FOR "STARTER" AND "ONE TIME USE" THE FOLLOWING FEES MAY APPLY:
Thank you for using SwissMailBox
Incoming Mail: Sfr 1.00 per incoming mail (letter or package)
Open & Scan request: Sfr 0.50 per .pdf page scanned (incoming fees are not counted for scanned documents)
Consolidation: Sfr 3 per item we consolidate with an other item
Unpacking, Repacking, Picturing content: Sfr 65.00 per hour of work with a minimum of 10 minutes invoiced for each request.
We can dispatch or discard content, but we can’t save anything for future shipments.
Forward request: Sfr 3.00 per item, packages Sfr 9.00 based on the volume.
Custom declaration: (CN22 & CN23)
Sfr 9.00 online declaration with documents given to carrier.
Custom declarations are made on real values or invoices sent by the shipper.
We sign the custom declaration on your behalf, please do not ask us to undervaluate the content to save on custom duties.
We forward content after verification and declare it as merchandise.
Additional services – fees:
Tracking numbers: Sfr 6.00 on small packages and envelopes Sfr 3.00 on large packages with online declaration.
Wrong address: Sfr 10.00 to pickup your shipment at the local post office.
Specific signature items : (please avoid as it is generating fees even if we are unable to sign for you) Sfr 35.00 Actes Judiciaires, Actes de poursuite, Encombrants (bulky) , Reception against payment.
VAT and incoming fees prepayment: Sfr 35.00 to avoid shipment return. Please ensure your shipments are VAT prepaid to avoid these fees.
Printing third party labels : Sfr 15.00, we print your own DHL, FedEx, UPS labels and organise pick up for you with your favorite carrier
Storage fees: First 15 days free then
Sfr 8.00 per month or part thereof per box (except oversized items Sfr 0.50/kilo/day from 1st day).
Sfr 2.00 per month or part thereof per letter (Sfr 4.00 per letter after 6 months and discarded after 12 months)
PickUp fees: Sfr 10.00 (by appointment 48 hours in advance only – only during business days).
Re-activation fees: Sfr 35.00 (after payment interruption, suspension or closure of account).
Recycle: Free for letters, based on weight for parcels