SwissMailBox

Customer's login
Customer's login

FOR "STARTER" AND "ONE TIME USE" THE FOLLOWING FEES MAY APPLY:

  • Incoming Mail: Sfr 1.00 per incoming mail (letter or package)
  • Open & Scan request: Sfr 0.50 per .pdf page scanned (incoming fees are not counted for scanned documents)
  • Consolidation: Sfr 3 per item we consolidate with an other item
  • Unpacking, Repacking, Picturing content: Sfr 65.00 per hour of work with a minimum of 10 minutes invoiced for each request.
  • We can dispatch or discard content, but we can’t save anything for future shipments.
  • Forward request: Sfr 3.00 per item.
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  • Custom declaration:
  • Sfr 3.00 for CN22 form (small packages – 1 page printed)
  • Sfr 9.00 for CN23 online declaration with proforma invoice (large packages – 7 pages printed).
  • Custom declarations are made on real values or invoices sent by the shipper.
  • We sign the custom declaration on your behalf, please do not ask us to undervaluate the content to save on custom duties.
  • We forward content after verification and declare it as merchandise. 
 Additional services – fees:
    • Tracking numbers: Sfr 6.00 on small packages and envelopes Sfr 3.00 on large packages with online declaration.

    Wrong address: Sfr 10.00 to pickup your shipment at the local post office.

    Specific signature items :  (please avoid as it is generating fees even if we are unable to sign for you)  Sfr 35.00 Actes Judiciaires, Actes de poursuite, Encombrants (bulky) , Reception against payment.

    VAT and incoming fees prepayment: Sfr 35.00 to avoid shipment return. Please ensure your shipments are VAT prepaid to avoid these fees.

    Printing third party labels : Sfr 15.00, we print your own DHL, FedEx, UPS labels and organise pick up for you with your favorite carrier

    Storage fees: First 15 days free then Sfr 8.00 per month or part thereof per box and Sfr 1.00 per letter

    PickUp fees: Free during business hours (by appointment only).

    Recycle: Free for letters, based on weight for parcels

     

    Thank you for using SwissMailBox